LEGAL REFERENCE

Privacy Policy jo Pakistan mein kaam karta hai

ludu par aapka personal information aur account ka data hamara sabse bada zimmedari hai. Ye policy samjhata hai ke ham kya information lete hain, ise kaise store karte...

Data EncryptionAccount SecurityPakistan JurisdictionYour Control RightsTransparent Practices
ludu Privacy Policy jo Pakistan mein kaam karta hai

Hamara privacy posture aur local qanoon

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY KE SAWALAN

Privacy ke baare mein hamse rabta karo

Team online

Email Support

Aapka privacy concern ya data access request [email protected] ko bhej sakte ho. Ham 24 ghante mein response dete hain.

Account Settings

Apne account mein jao aur Privacy Settings section dekho. Wahan aap notification preferences aur data sharing options control kar sakte ho.

Legal Inquiry

Agar formal data access ya deletion request hai to [email protected] par likho. Hamara compliance team 14 din mein process poora karega.

SECURITY KE SIGNALS

Kaise ham aapka data mehfooz rakhte hain

SSL Encryption

Hamara poora platform HTTPS se chalta hai. Aapka browser aur hamara server ke beech ka sab data encrypted rehta hai.

Payment Gateway Isolation

JazzCash, Easypaisa, SadaPay aur Raast transactions separate secure channels par hote hain. Hamara main database mein real payment credentials nahi store hote.

Regular Audits

Hamara security team regular penetration tests aur vulnerability assessments karte hain. Third-party auditors bhi hamara infrastructure check karte hain.

Account Verification

Naya account banate waqt ham email verification, phone OTP aur document check karte hain taka fraud se bachwa ja sake.

Session Management

Aapke session auto-logout hote hain inactivity ke baad. Logout hone par cookies clear hote hain.

Privacy Officer

Hamara dedicated privacy officer hai jo data protection policies enforce karte hain aur compliance ensure karte hain.

Hamara privacy policy kis cheezon ko cover karta hai

Account Registration DataNaam, email, phone, date of birth, address — ye sab verified aur encrypted rehta hai.
Payment InformationJazzCash, Easypaisa, SadaPay ya Raast account links hum tokenized format mein store karte hain.
Transaction HistoryAapka deposits, withdrawals aur game play ka record secure audit logs mein rehta hai.
Device & IP TrackingLogin devices aur IP addresses log karte hain fraud detection aur account security ke liye.
Cookie & AnalyticsGameplay patterns samjhne ke liye analytics cookies use hote hain; personal data se linked nahi hote.
Support CommunicationChat, email aur support tickets encrypted rehte hain aur sirf authorized staff dekh sakte hain.
Third-Party Sharing LimitsHam aapka data JazzCash, Easypaisa, SadaPay ya Raast ke bahar kisi aur ko nahi dete bina consent ke.

Ludu par privacy ke mukhya feature

Two-Factor Authentication

Optional 2FA enable kar sakte ho. SMS ya email OTP dono available hain. Aapka account zyada mehfooz rehta hai.

Data Download

Apne account mein jakar apna sara personal aur transaction data export kar sakte ho JSON ya CSV format mein.

Cookie Control

Settings mein cookies customize kar sakte ho. Strictly necessary cookies hamesha on rehte hain, analytics aur marketing ko manage kar sakte ho.

Withdrawal Verification

Large withdrawals ke liye additional verification request hota hai. Ye aapke account aur paise ko unauthorized transfers se protect karta hai.

Session Timeout Settings

Apne privacy preferences mein session timeout duration set kar sakte ho. Default 30 minutes hai inactive hone par.

Payment Method Linking

JazzCash, Easypaisa, SadaPay ya Raast ke sath linked account delink ya manage kar sakte ho anytime.

Aksar pooche jane wale sawalan

Nahi, ham aapka personal data kisi aur ko nahi bechte. Payment processors jaise JazzCash, Easypaisa aur Raast ko sirf transaction ke liye zarori info share karte hain. Marketing ya analytics ke liye aggregate, anonymous data use hota hai.

Immediately apne password change karo aur [email protected] par likho. Ham unauthorized login detect karte hain aur automatically session terminate karte hain. Transaction review aur reversal possible hai agar 24 ghante mein report karo.

Haan. Ham JazzCash aur Easypaisa credentials encrypted tokens mein convert karte hain. Real account numbers hamara database mein store nahi hote. Payment processors apne encryption handle karte hain.

Account deletion request ke baad, active sessions immediately terminate ho jaate hain. Financial records compliance ke liye 7 saal store rehte hain, lekin personal identity data 30 din mein purge hota hai.

Cookies session management aur fraud detection ke liye zaroori hain. Strictly necessary cookies disable nahi ho sakte, lekin analytics aur marketing cookies settings mein toggle kar sakte ho.

Haan, agar major changes hon to ham email ke zariye notify karenge 30 din pehle. Minor updates automatic apply hote hain. Updated policy hamara site par hamesha visible rehta hai.

[email protected] par formal complaint bhejo. Ham 14 din mein investigation shuru karenge aur aapko findings share karenge. Agr breach confirmed ho to affected users ko notify karenge aur remedial steps lenge.